Not quite eligible for the Rogues' Gallery, this, but a fully-qualified #fail all the same.
The backstory is that Dennis bought a live-trap for the loitering bunny that mowed down the coral bells he planted out front (where the cats are not allowed). The manufacturer (Havaheart), provides five and a half pages of tri-lingual documentation. Packed inside the trap. Which ships in the "closed" position.
Maybe they just want to make sure you're smarter than whatever you've set out to catch? Which might not be a bad thing from a product liability standpoint, but... [scratches head]
