I never like telling "my" favorite client that an extra bell or whistle will involve extra fee. But they're asking for a brand new report, which isn't something I can sneak into normal maintenance.
To determine whether I have a handle on what info. they're looking to track (should the new report be authorized), I wrote a simple SQL query to dump the data from the database into an Excel file. As I emailed the test spreadsheet to my contact, I couldn't help but think, "They say the first hit's always free..."
Blech.
